Hi there, I'm Chris.
I'm a Lead UI/UX Designer and Product Designer with extensive experience in crafting user-centric digital experiences. I specialize in designing intuitive and accessible products, leading and managing design teams, and implementing scalable design systems. My background includes driving significant improvements in user satisfaction and achieving business objectives through strategic, data-driven design decisions within next-gen financial services, fintech, banking design, benefit management, and law enforcement sectors.
Case Studies
The following selected case studies are for SaaS products that I have worked on since 2017.
Professional Experience
Throughout my career, I have successfully led design teams in Agile environments, collaborating effectively with cross-functional teams, stakeholders, and developers. My most recent project was with Credit One Bank, where I spearheaded the creation of a 2,700-component design system and managed a team of four designers, ensuring project timelines and task assignments were effectively handled. My deep understanding of ADA, WCAG, and Section 508 compliance underpins my commitment to creating inclusive and accessible products, especially within regulated industries like finance and law enforcement.
Skills and Expertise
I thrive in dynamic environments where innovation and problem-solving are paramount. In addition to optimizing SaaS platforms, conducting user research, and mentoring junior designers, I am adept at leading and managing teams to deliver exceptional results. My focus is consistently on creating seamless digital experiences that improve usability, engagement, and overall user satisfaction, particularly within the specialized domains of next-gen financial services, fintech, banking design, benefit management, and law enforcement.
Contact
Ready to collaborate or discuss a project? Reach out at me@chrisjpopp.com.